I just received my annual backflow test letter, what should I do?

Step 1:  Visit XC2Live.net with your desktop or smart device as seen below to see which of your backflow device(s) are due for their annual test(s). 

Italian Trulli
Italian Trulli
 
 

Step 2:  If logging in via a smart device, be sure to view site with the “Desktop Site” version as shown below.

 

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Italian Trulli
Italian Trulli
Italian Trulli
 

Step 3:  Log in to XC2 Live with your “Customer Code and PIN” provided in your letter.

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Step 4:  Reference your customer information page and view your list of backflow device(s) due for their annual test(s). 

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Italian Trulli

 

Step 5:  View our Certified Backflow Testers List by scanning the QR Code on your letter with the camera app on your smart device.  Select and contact a tester to schedule your backflow device to be tested.

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Step 6:  Provide Testers Access Code to contracted backflow tester.  Tester will turn in backflow test results to the City on your behalf using their own XC2 Live credentials.